RETURN POLICY

Change of Mind/Wrong Size

Items purchased can be returned within 30 days from the date of purchase.

Returns must be received in their original condition, with all packaging, tags and labels attached. We recommend inspecting your items before sending it back as we cannot accept any damaged, worn or dirty items. 

Any damaged items that have signs of wear or do not conform with Spyderwear's return policy will be declined and the item will be shipped back at the customer's expense or a 20% damage fee per unit will be subtracted from the refund. 

 * Product purchased on sale or promo price are not returnable. Change of size is subject to availability.

* Any product purchased with Free shipping, will be exchanged with added shipping cost.

How to lodge a Return

Please pack the product with all original packaging. Please include your order number. You can find the order number through your order confirmation email.

Please source your own courier service to ship the items back to us on the following address. The customer is responsible for any returns shipping costs and for obtaining tracking information as Spyderwear is not responsible for any lost/missing returns.

Ship items back to:

SPYDERWEAR

34 MURCHISON WAY

THOMASTOWN, VIC, 3074

AUSTRALIA

Once your return has been received please allow 3-5 days for processing. After processing we will send you an email to confirm that the return has been completed. Refunds are in the form of original payment, please allow up to 10 business days for the refund to be reflected in your account or your exchange to be sent out. 

By placing an order with Spyderwear, the customer acknowledges and agrees to all our shipping/return policies, terms and conditions.